Terms and Conditions
Welcome to Soneraphylox's terms of service. These conditions govern your use of our financial planning subscription service. Please read carefully before subscribing.
Terms Acceptance
By using Soneraphylox's services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer.
Service Overview
Soneraphylox provides monthly financial planning consultations and personalized guidance through our subscription service. We offer analytical reviews, strategic recommendations, and ongoing support to help clients make informed financial decisions.
Subscriber Responsibilities
As a subscriber, you agree to the following responsibilities:
- Provide accurate and complete financial information during consultations
- Maintain confidentiality of any proprietary planning methodologies shared
- Use our services for personal financial planning purposes only
- Comply with all applicable laws and regulations in your jurisdiction
Prohibited Activities
The following activities are strictly prohibited while using our services:
- Sharing account access with unauthorized third parties
- Using our service for illegal activities or fraudulent purposes
- Attempting to reverse-engineer or copy our proprietary methods
- Harassing or threatening our staff members or other clients
Intellectual Property Rights
All planning methodologies, templates, and proprietary content remain the intellectual property of Soneraphylox. Subscribers receive limited usage rights for personal financial planning only.
Privacy Protection
Your personal and financial information is protected under our comprehensive Privacy Policy, which forms an integral part of these terms and conditions.
Subscription Payment Terms
Monthly subscription fees of $250 are charged in advance. All prices include applicable VAT. Representative APR varies based on payment method selected. Commission fees may apply to certain payment processors.
Cancellation Policy
Subscribers may cancel their monthly subscription at any time with 30 days notice. No refunds are provided for partial months. Access to consultation services terminates at the end of the current billing cycle.
Liability Limitations
Soneraphylox's liability is limited to the monthly subscription amount paid. We are not liable for financial losses resulting from implementation of discussed strategies. Past performance does not guarantee future results.
User Indemnification
Users agree to indemnify and hold Soneraphylox harmless from any claims, damages, or expenses arising from their use of our services or violation of these terms.
Dispute Resolution
Disputes are resolved through Malaysian court system or alternative dispute resolution mechanisms as appropriate under local law.
Dispute Resolution Process
Disputes are resolved through binding arbitration under Malaysian Arbitration Act 2005. Both parties agree to attempt mediation before formal arbitration proceedings.
Online Dispute Resolution
For international subscribers, alternative dispute resolution may be available through recognized online platforms.
ODR Platform Access: Malaysian Consumer Tribunal
Applicable Law
These terms are governed by Malaysian law and subject to exclusive jurisdiction of Malaysian courts for residents within Malaysia.
Severability Clause
If any provision of this disclaimer is deemed invalid, the remaining provisions shall continue in full force and effect.
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the complete agreement between Soneraphylox and subscribers.
Terms Modifications
Soneraphylox reserves the right to modify these terms with 30 days notice to active subscribers. Continued use of services constitutes acceptance of modified terms.
Service Termination
Either party may terminate the subscription relationship. Soneraphylox reserves the right to terminate accounts for violation of these terms or inappropriate conduct.
Contact Details
Questions about our cookie policy or privacy practices can be directed to our Data Protection Officer or support team.
Email Address: info@soneraphylox.com
Phone Number: +60 3 0636 7004
Business Address: 60 Jalan Sultan Ismail, Kuala Lumpur
Last Updated: July 31, 2025
These terms are effective from July 22, 2025