Privacy Policy

At Soneraphylox, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our financial planning services.

Information Collection

We collect information necessary to provide effective financial planning consultations and maintain our subscription service:

• Personal details including name, age, occupation, and financial goals
• Contact information such as email, phone number, and mailing address
• Website usage data, preferences, and consultation history

Information Usage

Your information helps us deliver personalized financial planning services:

• Providing customized consultation and planning recommendations
• Communicating about your account, appointments, and service updates
• Improving our services based on usage patterns and feedback

Legal Processing Basis

We process your personal data based on several legal grounds under Malaysian and international privacy laws.

Processing Foundation: We process your data based on legitimate business interest and your explicit consent for our services

Information Security

We implement robust security measures including encryption, access controls, and regular security audits to protect your personal information from unauthorized access or disclosure.

Your Privacy Rights

You have comprehensive rights regarding your personal data:

• Access to your personal information and processing details
• Correction of inaccurate or incomplete information
• Deletion of your personal data under certain circumstances
• Data portability to another service provider

Cookies and Tracking

We use cookies to enhance your website experience. Detailed information about our cookie usage is available in our separate Cookie Policy.

Third-Party Sharing

We do not sell your personal information. Limited sharing occurs only with service providers necessary for delivering our financial planning services, bound by strict confidentiality agreements.

Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. Financial records are typically retained for seven years per regulatory requirements.

Children's Privacy

Our services are designed for adults. We do not knowingly collect personal information from individuals under 18 years of age.

Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable laws. Significant changes will be communicated directly to our subscribers.

Contact Information

For questions about this disclaimer or our services, please reach out using the contact details below: